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9:45 AM - 11:00 AM
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M1 - Building a Strategic Meetings Management Program (SMMP)| Download Presentation
Presented by NBTA Groups & Meetings Committee
Location: 409AB
Companies spend over $40 billion on corporate meetings each year, yet only a small percentage have this sizable, and fragmented, spend under management. Drawing from the Strategic Meetings Management Program (SMMP) framework developed by NBTA, learn how to:
• Identify opportunities and risks
• Build a business case and determine the right approach for your environment
• Implement an SMMP step-by-step
Presenters:
Lee Ann Adams Mikeman, Assistant Vice President, Conference Planning & Special Events, Science Applications International Corporation (SAIC)
Debi Scholar, CMM, CMP, CTE, Meeting & Event Services Director, PricewaterhouseCoopers LLP
M2 - 2008 Olympics: Travel & Event Risk Management Take Home the Gold | Download Presentation
Presented by NBTA Global Risk Management Committee
Location: 401
With the 2008 Beijing Olympic Games as the backdrop, glean new insights on best practices in travel and event risk management for international events.
A panel of seasoned travel managers, event planners and corporate security personnel from leading global corporations will offer practical advice on:
• Policy development
• Pre- and post- assessments and tools
• Benchmarking your own program
Moderator:
Bruce McIndoe, Vice Chairman and President, iJET Intelligent Risk Systems
Panelists:
Mary Bastrentaz, Senior Director, Global Travel & Events, Accenture
Alan Orlob, Vice President of Loss Prevention, Marriott International
Lou Reigel, Vice President of Security, Aramark
M3 - U.S. Presidential Perspectives | Download Presentation
Presented by NBTA Legislative Advisory Council
Location: 411
How will the 2008 U.S. presidential election shape the future of business travel? Senior advisors from the key campaigns will offer privileged insights on the candidates’ plans for key industry issues, including the next administration’s approach to:
• Aviation capacity and infrastructure challenges
• Traveler security initiatives
• Trade agreements and market liberalization
Moderator:
Jessica Herrera-Flanigan, Partner, Monument Policy Group
Presenters:
Robert C. Bonner, Senior Principal, Sentinel HS Group
Ken Hughey, Deputy City Attorney, Criminal Prosecutor for the City of Los Angeles
M4 - Airline RFPs for the 21st Century | Download Presentation
Presented by NBTA Aviation Committee
Location: 403B
As airlines continue to rethink their revenue management strategies—from the introduction of rationalized fares to merchandizing and unbundled pricing—sourcing air deals has never been more complex. Has your airline RFP kept up? This session will introduce the completely revamped NBTA Airline RFP, flexible for both small and large multinational buyers. Support NBTA’s effort to provide a viable industry standard that addresses key issues, including:
• Evolving fare structures
• Alliance deals
• Data extraction and utilization
• Green initiatives
• Safety and security
• Service and amenities
• Payment options
Facilitator:
Jack Lever, CCTE, Global Travel Manager, Booz Allen Hamilton
Panelists:
Mitch Cwanger, Practice Leader, Air, American Express Advisory Services
Douglas DeBaltzo, Category Manager, Travel, AstraZeneca Pharmaceuticals
Kelly Hart, Managing Director, Global Accounts, Continental Airlines
Barry Rogers, Director, Air Practice, TCG Consulting
James Sisco, Director, Global Travel, Reed Elsevier
Read Facilitator and Panelist biographies
M5 - The NBTA Hotel RFP Think Tank | Download Presentation
Buyers only (Suppliers' seats have been filled)
Presented by NBTA Hotel Committee
Location: 408AB
In an industry where “common standards” are more often the exception than the rule, the NBTA Hotel RFP has long facilitated the hotel sourcing process. This session is designed to solicit feedback on the current format and identify ways to streamline and improve its effectiveness. Gain valuable advice from all stakeholders involved highlighting:
• Current use of NBTA format – benefits and limitations
• Application of a procurement-based RFP scorecard
• Ways to improve renegotiations and rate audits
Facilitator:
Laurie Kazimer, Manager, Travel Sourcing, Target
Download Handout - Executive Summary NBTA Hotel RFP Scorecard
Download Handout - 2009 NBTA Hotel RFP File Specs Scorecard Test
M6 - Virtual Meetings | Dowload Presentation
Location: 402A
Web, video, and telepresence conferencing technologies continue to offer better capabilities at lower costs and promise viable ways to both reduce and even enhance traditional face-to-face travel/meetings. According to MPI’s 2008 Future Watch research, three in 10 planners expect webcasts to be a more frequent feature of live meetings, leading to an overall increase in attendance at meetings that combine live and virtual audiences. Drawing from case studies, learn how to:
• Develop a virtual meetings strategy
• Market the concept internally and gain buy-in
• Evaluate technology options
• Quantify savings
Moderator:
Will Tate, Vice President, Management Alternatives
Panelists:
Terry Schmidt, Senior Manager, Virtual Meetings, Meeting & Event Services, PricewaterhouseCoopers LLP
Tracey Wilt, Manager, Global Travel, Meetings & Conference Services, Xerox Corporation
M7 - Global Distribution Strategies | Download Presentation
Location: 404AB
Come hear what leaders from various industry segments have to say about the megatrends affecting business travel distribution—from the rise of mobile technologies, unbundled pricing, continued globalization, industry consolidation and deregulation. Gain privileged insights on what’s next for:
• Technology and data standards
• Product and service differentiators
• Payment systems
Moderator:
Timothy O’Neil-Dunne, Managing Partner, T2Impact Ltd.
Panelists:
Mark Bergsrud, Senior Vice President, Marketing & Distribution, Continental Airlines
Jim Davidson, President and CEO, Farelogix
Chris Kroeger, Senior Vice President, GetThere & Sabre Travel Network
Sue Powers, Chief Information Officer, Travelport
Dean Sivley, Chief Operating Officer, Orbitz
Bala Subramanian, Senior Vice President, Global Distribution Services, Hilton Hotels Corporation
M8 - Latin America | Download Presentation
Location: 402B
One of the most ethnically and racially diverse regions in the world, the 20 nations of Latin America offer a variety of business opportunities and challenges for managed travel. Regional experts will provide up-to-date overviews on:
• Key market considerations such as corporate card usage and hotel settlement
• Overcoming content fragmentation challenges
• Evolving agency relationships
• Keys to success
Moderator:
Angeles Yugdar, Regional Sales Manager, Latin America, HRG
Presenters:
Mónica García, Supervisora - Facilities Services & Real Estate, Dupont
Carlos Eduardo dos Santos, C&G Procurement Manager, Brazil & Latina ASGM, GlaxoSmithKline (GSK)
M9 - Road Warriors – Keeping Your Eyes on the Prize
Location: 406AB
Most travel managers cite “cost savings” and “traveler satisfaction” as their top performance goals though balancing the needs of their employees with those of the company is far from easy. Learn what road warriors—your frequent travelers and elite customers—have to say about how to:
• Improve the travel experience itself
• Design your offerings to increase buy-in
• Select useful tools, including mobile applications
• Create successful two-way communication for continuous improvement
Moderator:
Janet Libert, Editor in Chief, Executive Travel Magazine
Panelists include:
Rob Palleschi, Vice President, Product Development, Hilton Hotels Corporation
Skip Thompson, Sales Director, Boeing Commercial Aircraft
Rory Veevers-Carter, Senior Vice President, Goldenware Travel Technologies
M10 - The Triple Bottom Line & Travel – An Introduction to the NBTA CSR Toolkit | Download Presentation
Presented by NBTA Corporate Social Responsibility Committee
Location: 405
As the private sector continues to embrace corporate social responsibility as a priority, triple bottom line (people, planet, profit) reporting is becoming the “new” norm in how companies measure performance. The “CSR Report” goes beyond the traditional financial report to take in to account environmental and social performance as well. CSR leaders will share best practices that demonstrate travel’s contribution to corporate CSR initiatives, including an overview of the NBTA Tool Kit for implementing green travel programs. Key discussion topics will include:
• Travel policy levers that support green and human rights initiatives
• Demand management and travel alternatives
• Measurements and reporting
Moderator:
Robert Wade, CCTE, CSR Consultant
Presenters:
Stephanie Dillon, CCTE, Assistant Vice President, Global Travel, Meetings & Events, The Capital Group, Inc.
Leilani Latimer, Director, Sustainability Initiatives, Sabre Holdings
Rosanne Russo, CMP, Global Travel Manager, Reed Smith LLP
M11 - Managing Travel in the Mid-Market (<$10 million) | Download Presentation
Location: 403A
Buyers from mid-sized enterprises face unique travel management challenges including how to leverage “small” volumes, assess supply market opportunities and costs, and drive continuous process improvements and contract performance. Gain valuable insights on how to overcome the specific challenges faced by “mid-market” accounts, including how to:
• Optimize your TMC service configuration – one size does not fit all!
• Ensure that TMC account management meets your tactical and strategic needs, including service levels
• Obtain the management reporting and analysis that you really need
• communicate the value of travel management throughout your organization
Moderator:
Tom Wilkinson, President, TRW Travel Consulting, LLC
Panelists:
Nancy Reedy, Travel Services Manager, Safeco
Stacey Moya, Travel Manager, Wallenius Wilhelmsen Logistics
Download Handout - Savings Guarantee Spreadsheet
Download Handout - ENGSLA Performance 2Q08
M12 - Innovating Supplier Relationships (SRM) | Download Presentation
Location: 407
While cost reduction remains a key driver for procurement organizations, the ability to partner with suppliers to create value—and drive bottom-line benefits is tantamount to a successful supplier relationship management strategy. Tangible examples of shared value chain cost reduction initiatives will highlight how to:
• Identify cost drivers for various travel spend categories
• Eliminate non-value added activities
• Measure results
Moderator:
Sanjit Menezes, Vice President, Anklesaria Group, Inc.
Panelists:
Jennifer Byiers, Global Policy Administrator, Duff & Phelps
Rob Greyber, Senior Vice President, Egencia
Doris Middleton, Travel Manager, Energizer
Mark Walton, Principal, Consulting Strategies
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